Payment Failure FAQ

Payment Failure - What do i do next? 

Q: What should i do if if my Klarna payment fails during checkout? 

We sincerely apologize if your payment with Klarna encounters an issue during the checkout process. Please accept our apologies for any inconvenience caused, and rest assured that we're here to assist you. Kindly follow these steps:

1. Check Your Payment Details: 

We understand that mistakes can happen, so please ensure that the payment information you've provided is accurate. Double-check your card details, billing address, and any other required information.

2. Available Funds: 

Ensuring there are enough funds available in your selected payment method to cover the purchase amount is crucial for a succesful payment. Insufficient funds may result in payment failures.

3. Explore More Payment Options:

We offer multiple convenient payment options to enhance your shopping experience. You can opt for Amazon Pay, allowing you to use your Amazon account details effortlessly at checkout. It's quick, secure, and eliminates the need to create new accounts or remember old passwords. For added flexibility, consider exploring alternative payment methods provided by Klarna, such as credit/debit cards, bank transfers, and more. This ensures a smooth and hassle-free payment process.

4. Review Klarna's Policies:

To avoid future issues, please review Klarna's policies and guidelines to ensure that your purchase complies with their requirements. Certain products or transactions may not be eligible for Klarna payments.

5. Contact AWD-IT Support:

We understand how frustrating payment issues can be, and we genuinely appreciate your patience and understanding. If you continue to face difficulties or have any questions, please do not hesitate to reach out to us. We're committed to making your shopping experience as smooth as possible and sincerely apologize for any inconvenience you've encountered