Terms & Conditions

Welcome to awd-it.co.uk. awd-it.co.uk and its parents/affiliates provide access to the awd-it.co.uk website (the " website" ) and sell our products to you subject to the conditions set out in these pages.

Please read these conditions carefully before using the awd-it.co.uk website. By using the awd-it.co.uk website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future awd-it.co.uk service you will also be subject to the guidelines and conditions applicable to that service.

Conditions Relating to Your Use of awd-it.co.uk

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.

awd-it.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. General Assistance Policy

ADMI Limited's aim is to resolve your query as quickly and efficiently as possible. ADMI Limited will respond to any enquiries to your orders within 2 hours, although during busy periods such as Bank Holidays, the time may extend, but it should never exceed 2 business days.

For pre or post sales technical advice it is always best to contact the manufacturer directly as they have they expertise concerning their products and can usually answer your query much quicker than we can.

3. Payments Policy

Purchases will appear on your statement as ADMI Limited Stoke .

All prices and amounts are quoted and invoiced in GBP (Great Britain Pounds - Sterling).

Once ADMI Limited has received your purchase request, we will begin to process your order. Please be aware that full payment will be taken from your card when we have accepted your order and it is ready to be shipped.

ADMI Limited will not add any additional fees to your purchase if you pay via any of the card types supported.

ADMI Limited currently accepts the following card types:-

Visa, Visa Electron and MasterCard

Please print and retain a hard copy of the transaction receipt that will be sent to you via e-mail.

4. Security

To help guard against fraud, the major credit card companies have implemented a system to ensure the credit card used in a transaction is actually possessed by the user. This system may be called security codes, CVV2 (Visa), CVC2 (MasterCard), or CID (American Express). The verification number is a non-embossed number printed on the credit card.

For Visa / MasterCard / Discover card, the three-digit verification number (CVV2) code is in the signature area on the back of your card far right side. Your credit card number should be printed here along with a three-digit number at the end.

For American Express cards, you can find your four-digit verification number (CID) on the front of your card above the credit card number on either the right or the left side of your card.

As a consequence of this, you may be asked to provide the CVV when transacting with ADMI Ltd

In addition, in order to help prevent fraud and identity theft, ADMI Limited will not permit the purchase to proceed if the invoice address does not match the cardholders registered card address.

5. Returns/Refund Policy

For Returns/Refund Policy please see here

6. Shipping/Delivery Policy

awd-it.co.uk uses various different couriers to arrange our deliveries for our customers, and this is dependant on items, weight and values.

When we send goods directly from our supplier/manufacturer which is something we do occasionally, then the delivery company used will be the one used by the supplier/manufacturer in question.

Note that very small value items are often sent by normal Royal Mail 1st Class Post.

Please also note that we cannot guarantee the use of any particular carrier/delivery company.

Delivery Dates

We do our best to accurately estimate when items will be dispatched from our warehouse and or other 3rd party suppliers. Estimated dispatch dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for dispatch and whether you have requested that we group your items into as few deliveries as possible.

Our estimated dispatch dates are always a range of dates. It is entirely possible for an item that has not been dispatched by the beginning of the date range to still arrive within our delivery estimate.

awd-it.co.uk calculates delivery estimates by taking our estimated delivery dates and adding the time it takes a package to travel from our warehouse to your destination address.

Sometimes awd-it.co.uk updates the delivery estimates based on the most recent information we have.

Delivery Restrictions

General Restrictions

Currently, items bought from awd-it.co.uk can be delivered only to the United Kingdom England, Northern Ireland, Scotland, Wales and the islands - Isle of Man etc and the Channel Islands Jersey and Guernsey)

Large electrical items

Large electrical items are considered to televisions (plasma, LCD or otherwise) that exceed a certain size restriction and can only be delivered to mainland UK, Northern and Southern Ireland . Where awd-it.co.uk can only dispatch an item to mainland UK, this will be indicated on the item's product information page.

Priority (Next Day) Delivery

Priority (Next Day) Delivery is available for most of the UK (including Northern Ireland). The delivery takes place the next working day from the daye of despatch and not from the date of ordering.

PO Boxes are also excluded.

Multiple Address Delivery

Multiple Address Delivery is unavailable at this present time.

Delivery Costs

NOTE: All delivery costs exclude VAT (VAT is added automatically on the payment page at the prevailing VAT Rates)

UK Mainland (Exc Scotland)

7. Privacy Policy

Controllers of Personal Information

Any personal information provided to or to be gathered by awd-it.co.uk is controlled primarily by ADMI Limited of Unit 17, Dewsbury Road, Fenton Industrial Estate, Stoke on Trent, ST42TE, United Kingdom
The information we learn from customers helps us personalise and continually improve your shopping experience at awd-it.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

Information You Give Us: we receive and store any information you enter on our website or give us in any other way.

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product place an order through awd-it.co.uk provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) communicate with us by phone, e-mail or otherwise complete a questionnaire or a contest entry form
You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use " cookies" and we obtain certain types of information when your Web browser accesses awd-it.co.uk.

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet login e-mail address password computer and connection information such as browser type and version operating system and platform purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time) cookie number products you viewed or searched for web pages you visited your transaction history and any phone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at awd-it.co.uk if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from awd-it.co.uk if your e-mail software and or computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources: we might receive information about you from other sources and add it to our account information.

Information from Other Sources

Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising search results and links, including paid listings and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

awd-it.co.uk Policy on Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of awd-it.co.uk's most innovative and useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

awd-it.co.uk Policy on Sharing Information.

Information about our customers is an important part of our business and we are not in the business of selling it to others.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Securing Information About You.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer

8. Website Security

All sensitive consumer data collected on this site is used only for the purpose of completing the transaction. Transaction information is transmitted to our payment partner using 128 bit SSL encryption.

9. Access to awd-it.co.uk

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

10. Licence for website access

awd-it.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of awd-it.co.uk. This licence does not include any resale or commercial use of this website or its contents any collection and use of any product listings, descriptions, or prices any derivative use of this website or its contents any downloading or copying of account information for the benefit of another merchant or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of awd-it.co.uk and its affiliates without express written consent. You may not use any meta tags or any other " hidden text" utilising awd-it.co.uk's or its affiliates' names or trademarks without the express written consent of awd-it.co.uk. Any unauthorised use terminates the permission or license granted by awd-it.co.uk.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of awd-it.co.uk as long as the link does not portray awd-it.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any awd-it.co.uk logo or other proprietary graphic or trademark as part of the link without our express written consent.

11. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not awd-it.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing or in breach of copyright, trademark, confidence, privacy or any other right or is otherwise injurious to third parties or objectionable or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any " spam"

to cause annoyance, inconvenience or needless anxiety

12. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content send communications and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of " spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. awd-it.co.uk reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you grant awd-it.co.uk and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant awd-it.co.uk and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to awd-it.co.uk, including the execution of deeds and documents, at the request of awd-it.co.uk.

You represent and warrant that you own or otherwise control all of the rights to the content that you post that, as at the date that the content or material is submitted to awd-it.co.uk:

(i) the content and material is accurate

(ii) use of the content and material you supply does not breach any applicable awd-it.co.uk policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify awd-it.co.uk and its affiliates for all claims brought by a third party against awd-it.co.uk or its affiliates arising out of or in connection with a breach of any of these warranties.

13. Defamation claims

Because awd-it.co.uk lists a large number of products for sale on the website and may host many comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, awd-it.co.uk operates on a " notice and takedown" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by e-mailing cs@awd-it.co.uk. Once this procedure has been followed, awd-it.co.uk will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

14. Copyright and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of awd-it.co.uk, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of awd-it.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of awd-it.co.uk, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without awd-it.co.uk's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without awd-it.co.uk's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without awd-it.co.uk's express written consent.

15. Copyright claims

awd-it.co.uk and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at cs@awd-it.co.uk

16. Trademarks

AWD-IT.CO.UK, THE AWD-IT LOGO, the awd-it logo and other marks indicated on our website are trademarks or registered trademarks of awd-it, in the European Union and/or other jurisdictions. awd-it.co.uk's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Awd-it. Awd-it trademarks and trade dress may not be used in connection with any product or service that is not AWD-IT, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AWD-IT. All other trademarks not owned by Awd-it that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AWD-IT
Conditions Relating to the Sale of Products to You

17. Our contract

When you place an order to purchase a product from awd-it.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the " Dispatch Confirmation E-mail" ). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

18. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

The products pricing is only applicable to the order placed at the time and no future variation of price can be considered part of the contract.

19. Customs

When ordering goods from awd-it.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from awd-it.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Conditions Relating to Both Your Use of awd-it.co.uk and Sales to You

20. Children (under 18)

awd-it.co.uk does not sell products for purchase by children. If you are under 18, you may use awd-it.co.uk only with the involvement of a parent or guardian.

21. Electronic communications

When you visit awd-it.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

22. Losses

awd-it.co.uk will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. awd-it.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

23. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale (Terms and Conditions) at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

24. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

25. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

26. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

27.Our details

awd-it.co.uk is the trading name for ADMI Limited
This website is owned and operated by ADMI Limited.

You can contact us by visiting http://www.awd-it.co.uk