Delivery & Returns

Free UK Mainland Delivery on All Orders
Yes, you read that right—free delivery across mainland UK on everything. No gimmicks, no secret handshake required. Just solid, straightforward shipping that gets your gear to you in 4–5 working days (Mon–Fri).

We use DPD’s PIN delivery system because surprises are for birthdays, not deliveries:

• You’ll get a unique PIN via email/text.
• Give that code to the driver to receive your stuff.
• It’s like two-factor authentication, but for your graphics card.

Premium Delivery Options
In a rush? Twitchy to get building? We’ve got faster options at checkout, including:

• Tracked Delivery: 2–3 working days
• Express Delivery: 1–2 working days

And guess what? We’ve now teamed up with DHL—aka the other delivery legends in yellow and red—so depending on your order, you’ll be served by either DPD or DHL. Both are fast, reliable, and fond of delivering tech without punting it over your neighbour’s fence.

PC Builds
Custom PCs need a bit of TLC before they hit the road. Your selected build time (chosen during configuration) is added on top of the delivery time.

Returns
Sometimes things don’t work out. Maybe you changed your mind. Maybe your cat walked across the keyboard and bought a second GPU. Either way, we’ve got you.

Unwanted Items
You’ve got 14 days to send it back for a full refund. Just make sure:

• It’s in brand new, re-saleable condition.
• You keep the original packaging.
• You cover the return postage (we’re generous, but not that generous).
• Incorrect/Damaged Items
• If we’ve shipped the wrong thing—or it looks like it lost a cage match with the delivery van—we’ll cover the return costs. No fuss, no blame game.

Faulty Items
Something’s not working? Contact us within 30 days. We’ll sort a free return and help you get sorted faster than you can say “tech support nightmare.”

But fair warning: if you decide to send it back without talking to us first, and cover shipping out of your own pocket, we might not be able to reimburse the cost. Let’s talk first, yeah?

Quick heads-up:
All returns need an RMA (Return Merchandise Authorisation) and must be in original packaging. Also, pack it well—bubble wrap is your best mate here.

Still confused? 
Check our Terms and Conditions.

Or skip the drama and hit up our FAQ or Contact Us page. We’re not bots (yet), and we’re happy to help.