Terms & Conditions
Please read our full Terms & Conditions:
- When an order is placed you will receive an email to confirm that we have received your order. Your order status will show as processed to reflect this.
- You can track your order by loging into your account here: My Account
- Once we've dispatched your order it will be marked as Complete and you will receive the relevant tracking information from your chosen courier.
- In the unfortunate event that an item/s ordered is no longer available or delayed, or that there's a pricing error, we will advise you of this.
- Images of our PC Systems are for illustrative purposes only. Items may vary slighly from the image shown.
- If you have paid via Credit or Debit Card, this will display as Klarna on your statement. At this time, an authorisation has been placed for the amount of the purchase.
- Funds are taken when the order is placed and processed on our system.
- All of our build times are Monday-Friday, and are displayed on our listings - whilst we value all customer queries, we do request that if you have ordered a PC then you wait the chosen build time before requesting updates. This will allow us to concentrate on resolving all customer queries on a timely basis.
- Our build times are separate to the delivery method chosen - for example, ordering on a 1-2 working day delivery time will not affect the Standard Build Time, if this is chosen.
- Orders pass through verification at the time of being placed - we are not able to amend delivery addresses following an order being placed. This is due to policy from our payment providers.
- All Prices include VAT (where applicable).
- Free Delivery to UK Mainland (Excludes Scottish Isles), additional delivery options are calculated at checkout. Learn more
- Prices are liable to change at any time, but changes will not affect orders placed prior to the change.
- Where an order is made using finance, delivery must take place to the address given on the finance application.
- Promotions, such as game codes, vouchers, free items and rebates are subject to availability. Promotions can be terminated at any time and without notice.
- We will endeavour to honour all promotions but we cannot be held liable where promotions expire, are discontinued, terminated or unavailable.
- Promotions have no cash value.