Terms & Conditions
Please read our full Terms & Conditions:
- When an order is placed you will receive an email to confirm that we have received your order. Your order status will show as processed to reflect this.
- You can track your order by loging into your account here: My Account
- Once we've dispatched your order it will be marked as Complete and you will receive the relevant tracking information from your chosen courier.
- In the unfortunate event that an item/s ordered is no longer available or delayed, or that there's a pricing error, we will advise you of this.
- Images of our PC Systems are for illustrative purposes only. Items may vary slighly from the image shown.
- If you have paid via Credit or Debit Card, this will display as Klarna on your statement. At this time, an authorisation has been placed for the amount of the purchase. This will appear as a pending payment on your account. The funds have not left your account.
- Due to the nature of PC builds and the accompanying lead time, some banks may remove this pending payment after a few days - PLEASE DO NOT BE CONCERNED.
- Funds for orders placed using this payment method are debited at the time of shipment. Unless the Status of your order changes from Processed to Complete, the order is still live on our system.
- The only payment method which will debit payment at the time of purchase is PayPal.
- All of our build times are Monday-Friday, and are displayed on our listings - whilst we value all customer queries, we do request that if you have ordered a PC then you wait the chosen build time before requesting updates. This will allow us to concentrate on resolving all customer queries on a timely basis.
- Our build times are separate to the delivery method chosen - for example, ordering on a 1-2 working day delivery time will not affect the Standard Build Time, if this is chosen.
- Orders pass through verification at the time of being placed - we are not able to amend delivery addresses following an order being placed. This is due to policy from our payment providers.
- All Prices include VAT (where applicable).
- Free Delivery to UK Mainland, additional delivery options are calculated at checkout. Learn more
- Prices are liable to change at any time, but changes will not affect orders placed prior to the change.
- Where an order is made using finance, delivery must take place to the address given on the finance application.
- Promotions, such as game codes, vouchers, free items and rebates are subject to availability. Promotions can be terminated at any time and without notice.
- We will endeavour to honour all promotions but we cannot be held liable where promotions expire, are discontinued, terminated or unavailable.
- Promotions have no cash value.