WHY CHOOSE US?

You may be asking, 'Why should I buy from AWD-IT?' At AWD-IT we have a team that consists of over 50 years of experience within the IT and retail industries. We work tirelessly and in close partnership with the industry's premier brands to create gaming PCs of unbeatable performance and value. We pride ourselves in having built a solid reputation within the world of e-commerce and computer hardware and have nurtured a loyal community of engaged followers across our social platforms. Through dedication and hard work, our website has become one of the top go-to destinations for buyers looking for a great deal on the net.

WHAT WARRANTY COMES WITH MY SYSTEM?

STANDARD 3-YEAR WARRANTY

Designed to give you peace of mind and hassle-free support, including:

• Full Labour and Parts Coverage: Enjoy complete protection with no additional costs for repairs, parts, and diagnosis for the entire 3-year period.
• Hassle-Free Returns: If your item develops a fault within the first 6 months, we've got you covered with a prepaid return label—no costs, no stress, and zero hassle for you. Simply send it back, and we’ll take care of the rest!
• Lifetime Technical Support: Beyond the 3-year parts warranty, we continue to support you. If an issue arises beyond the warranty period, our team will make every effort to help diagnose the problem and suggest potential solutions, including component upgrades where applicable.
• Affordable Component Upgrades: Take advantage of our expert technicians and low-cost components to keep your system running at its best, even after your warranty has expired.

Please note: Our 3-year warranty is non-transferable and valid only for the original purchaser

PLATINUM 5-YEAR WARRANTY

Customers have the option to upgrade to our Platinum 5-Year Warranty at the point of purchase. This extended warranty includes:

• Labour Coverage for 5 Years – All labour costs associated with diagnosis and repair are covered for five years from the delivery date.
• Parts Coverage for 3 Years – Hardware components are covered for faults and failures for the first three years from the delivery date.
• Free Returns for 12 Months – If a hardware fault occurs within the first 12 months, a prepaid return label will be provided for the item to be returned for repair or replacement.
• Lifetime Technical Support: Beyond the 3-year parts warranty, we continue to support you. If an issue arises beyond the warranty period, our team will make every effort to help diagnose the problem and suggest potential solutions, including component upgrades where applicable.